Frequently Asked Questions

General

What is suuperstitch?

suuperstitch is a fashion discovery platform. We curate products from India's best independent fashion brands and present them in one place, making it easier for you to discover great fashion.

Is suuperstitch a store? Do you sell products?

No. We are not a retailer. We don't sell, stock, ship, or deliver products. When you find something you like on suuperstitch, we redirect you to the brand's official website where you can purchase directly.

Is suuperstitch free to use?

Yes, completely. suuperstitch is free for all users. We earn revenue through affiliate commissions, when you buy something through our links, the brand may pay us a small commission at no extra cost to you. See our How We Make Money page.

How does suuperstitch choose which brands and products to feature?

Our editorial team independently evaluates brands based on design quality, craftsmanship, aesthetics, originality, and value. Brands are not charged to be listed. Read our Editorial Policy for details.

Shopping & Products

Are the prices on suuperstitch accurate?

We source product information (including prices) from brands. However, prices and availability can change at any time. We recommend checking the brand's website for the most up-to-date pricing before making a purchase.

What happens when I click on a product?

You'll be redirected to the brand's official website, where you can view full product details, check availability, and complete your purchase.

Who handles shipping, returns, and customer service?

The brand does. Since you purchase directly from the brand, their policies cover shipping, returns, exchanges, refunds, warranties, and customer support. We recommend reviewing the brand's policies before purchasing.

A product I found on suuperstitch is no longer available. What happened?

Product availability depends on the brand. Items may sell out, be discontinued, or change without notice. If you notice incorrect information, please let us know.

Do you earn money from affiliate links?

Yes. Some links on suuperstitch are affiliate links. If you buy something after clicking through, we may earn a small commission from the brand. This doesn't cost you anything extra and doesn't affect our editorial decisions. Read our Affiliate Disclosure.

Accounts & Wishlists

Do I need an account to use suuperstitch?

No. You can browse and discover products without an account. However, you'll need an account to save products to your wishlist.

What information do I need to create an account?

Just an email address. You can also sign in with Google. Your name is optional. We never require a phone number.

Can I use suuperstitch on my phone?

Yes. suuperstitch is designed mobile-first and works on all modern browsers and devices.

How do wishlists work?

Once you're signed in, you can save any product to your wishlist. Your wishlist syncs across devices and is stored securely with your account. You must be signed in to use wishlists.

How do I delete my account?

Email us at hello@suuperstitch.comwith the subject line "Delete My Account." We'll permanently delete your account and personal data within 30 days. See our Data Protection & Your Rights page.

Privacy & Data

What data do you collect?

We collect only the minimum data needed: email, optional name, and usage analytics. We never collect payment information, phone numbers, or government IDs. See our Privacy Policy.

Do you sell my data?

No. We never sell, rent, or trade your personal information.

Do you use cookies?

Yes, for essential functionality and analytics. See our Cookie Policy for details.

Do you use AI?

Yes, to enrich product metadata and improve discovery. All AI-generated content is reviewed by our editorial team. See our AI Transparency page.

Brands & Partners

How can my brand be listed on suuperstitch?

You can submit your brand for consideration through our Submit a Brand page. Our team will review your submission based on our editorial standards.

Does it cost anything to be listed?

No. Listing on suuperstitch is free and based on editorial merit, not payment.

Do you accept sponsored content or paid placements?

We are actively exploring brand partnerships and will be introducing sponsored placements in the near future. Any sponsored content will be clearly marked, professionally integrated into our clean UI, and will never influence our organic editorial recommendations. If you're a brand looking to sponsor, please check out our Partner With Us page.

Support

I found incorrect product information. What should I do?

Please report it through our Report Incorrect Information page. We appreciate your help in keeping our platform accurate.

I have a copyright concern. How do I report it?

Use our Report Copyright Issue page or email us with the subject line "Copyright Takedown Notice."

How do I contact suuperstitch?

Email us at hello@suuperstitch.com. See our Contact page for specific enquiry types.